Arc of Onondaga
  • Syracuse, NY, USA
  • Full Time

competitive salary with generous benefits package


Residence Coordinator

Full-Time position 

The Residence Coordinator is responsible for planning, supervising and coordinating all support services required to maintain safe and comfortable home environment for residents.  Responsibilities include supervising Direct Support Professionals, planning coverage and ensuring that the health and safety needs of residents are fulfilled.  The Residence Coordinator is responsible, in cooperation with other team members, for the coordination, planning and management of residents' health, recreational and social activities, promoting the 3IP philosophy and maintaining records and documentation needed to communicate this information.  The Residence Coordinator is responsible for the overall appearance of the site and coordinating repairs as necessary.



  1. Responsible for safety, providing quality home and living environments for residents and following and overseeing Individual Program Plans.
  2. Assists the Centralized Plan Coordinator in coordinating all services to teach residents life skills related to establishing and maintaining their home.
  3. Plans, coordinates and provides for all services to assist residents and/or provide direct service for household shopping, preparing meals and to accomplish household cleaning. Delegate specific assignments to Skill Instructors.
  4. Plans, coordinates and participates in residents' external social and community activities.
  5. Responsible for oversight of residents' personal allowance monies, including budgeting and maintaining funds for residents access in the home.
  6. Provides automobile or van transportation for residents and/or accompany residents on trips using public transportation.
  7. Request and secure maintenance and repair services, as needed, to ensure the safe and reliable operation for the home's mechanical, plumbing and electrical systems
  8. Monitors and ensures that activities, both inside and outside of the home, emphasize resident safety and accident prevention.
  9. Responsible for on-call coverage on a rotating basis with other Residence Coordinators for assigned team or as assigned by Program Manager (carry Agency cell phone).
  10. Ensures that appropriate relief coverage is present for residents before leaving your shift.
  11. Must facilitate positive productive interactions with families, service coordinators and all other outside providers.
  12. Plans and coordinates all services to assist residents in maintaining acceptable hygiene standards. Provide direct support and assistance as needed.
  13. Supervises the work of Direct Support Professionals, evaluates performance, provides on site training and ensure that they are following and implementing all polices and procedures of Agency and Program.
  14. Establishes and maintains controls for resident health needs including administering authorized and required medications. Must maintain med. certification and accompany residents on medical appointments as necessary.
  15. Supports the Goals and Mission of Arc of Onondaga County. Ensures that your communications and personal performance reflect the Agency's commitment teamwork, compliance with policies and procedures and respect for residents and staff.
  16. Attends and participates in required Arc meetings, staff development and training programs.
  17. Establishes and provides clear and legible documentation and compliance records required by Arc and other government agencies.
  18. Expected to conduct all agency business and complete job responsibilities in accordance with agency Code of Conduct and Corporate Compliance Plan.
  19. Must be able to work at alternate sites as deemed necessary by their Program Manager for overall program operation.
  20. Provides other job-related support and services as required or assigned by management and be involved with committees as designated by Director of Community Residences.


Education & Experience Requirements

  • A. degree in Human Services or related field required. 2-3 years pertinent experience.
  • A valid NYS driver's license and a driving record acceptable to the Agency's insurance carrier.
  • Equivalent amount of combined education and experience that satisfies above listed standards. Specifically, 6 years of pertinent experience in lieu of meeting degree requirements. 

Physical Demands & Working Conditions

Work requires routine physical exertion equivalent to lifting between 25 and 50 pounds, for approximately 75% of their workday, while assisting individuals, moving materials and/or operating equipment.  Incumbents have moderate exposure to undesirable or adverse environmental conditions.  Position requirements for physical stamina, endurance, and physical manipulation are significant.  Accountabilities require sustained amounts of time sitting, walking and/or standing.  The use of safety equipment and/or specific precautions is required. 


Arc of Onondaga provides a generous benefits package including:

  • Competitive Salary
  • Health Benefits including medical, dental and vision
  • Paid time off (vacation, sick, personal and holiday)
  • 401K with employer contribution
  • HSA with employer contribution
  • Life Insurance/AD&D
  • Tuition Reimbursement
Arc of Onondaga
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